Support & Frequently Asked Questions

Need help with Compresso? Find instant answers below or contact the developer directly.

Direct Developer Support

Have a bug report, feature request, or subscription question? We typically reply within 24 hours.

Email Support (ruslanpopesku95@gmail.com)

Why hasn’t my free iPhone storage increased right after Clean Up?

For your safety, iOS moves replaced originals and deleted items into the native Photos → Albums → Recently Deleted folder for 30 days. To reclaim the gigabytes on your device immediately, open the Apple Photos app, scroll down to Recently Deleted, and tap Delete All.

Are my photos or videos uploaded to any cloud server?

Never. Compresso performs 100% of its analysis and hardware HEVC/HEIC compression directly on your iPhone’s processor. You can use the entire app in Airplane Mode.

Will compressed photos and videos lose their date, location, or album?

No. Compresso preserves original EXIF creation timestamps, GPS map coordinates, Favorite status, and custom album memberships so your timeline order stays intact.

How do I restore my purchase or manage my subscription?

Open Compresso → Settings → tap Restore Purchases. To cancel a trial or manage billing, open your iPhone’s Settings → [Your Name] → Subscriptions → Compresso.